Fluent Support Blog
Increase your customer support ability & boost support agents productivity
Fluent Support 1.8.5 – Agent Time Tracking, Email parser and more
Fluent Support is back with new update including Keyboard shortcuts,…
Fluent Support: 2024 Year In Review
Check out how 2024 went for Fluent Support and what…
How AI Customer Service is Transforming Customer Interaction?
Explore how AI customer service is transforming business interactions with…
Customer Lifecycle Management (CLM): Is This Vital For Business?Â
Customer lifecycle management (CLM) is the most demanding strategy for…
What is the Digital Marketing Strategy that Tracks Users Across the Web?
What is the digital marketing strategy that tracks users across the web? refers to “cross-web tracking” that allows to track…
Best WooCommerce plugins for your eCommerce Store in 2024!
Running an eCommerce store can be challenging, but the right tools can help simplify tasks, enhance customer experience, and increase…
Top 5 Shopify Competitors for Different Business Models 2025
Learn about five Shopify competitors based on features and price to scale different business models for future growth.
Mastering eCommerce With WordPress: Launching Your Store as a Legal Business
Did you know that WordPress powers nearly half of all websites on the internet? That’s right — 43.4 percent of websites…
Shopping Cart Abandonment Rate – How to Reduce It in 2024
Know your Cart Abandonment Rate, uncover why carts are left behind, calculate the metric, and reduce the rates for eCommerce…
Customer Support on Twitter (how to make it work)
The social revolution has brought customers closer to brands than ever before. It’s mandatory for brands to be available for…
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How AI Customer Service is Transforming Customer Interaction?
Explore how AI customer service is transforming business interactions with…
Customer Lifecycle Management (CLM): Is This Vital For Business?Â
Customer lifecycle management (CLM) is the most demanding strategy for…
Millennials vs Gen Z – Key Differences in Customer Service Expectations
Millennials vs Gen Z have distinct views on customer service…
Role of Knowledge Management in Customer Service
Customer service knowledge management is about organizing and using the…
4 Types of Help Desk Software: Which One to Pick?
Explore the different types of help desk software and find…
5 Intercom Alternatives for Exceptional Customer Support
If you’re exploring Intercom alternatives, this blog is a must-read…
Gmail Alternatives: 3 Best Alternatives to Gmail in 2024
If you’re searching for Gmail alternatives, you can invest your…
Customer Service vs Customer Experience: 5 Key Differences
Customer service vs customer experience—is there any notable difference? Or…
8 Zendesk Alternatives to Scale Customer Support in 2024
Zendesk alternatives that are built to make customer service simple,…
7 Ultimate WordPress Helpdesk Plugins For Customer Support
To improve your customer experience and get that 5-star, try…
Support to Superheroes
Transform your support agents into superheroes with the most affordable WordPress Support plugin.