Customer Support

Boost customer satisfaction with Customer Support guidance. Learn to integrate effective support features and build lasting relationships with your audience.

    how to utilize dark data for customer support

    How to Leverage Dark Data for Customer Support

    Today, we’ll reveal the untapped potential of dark data and how you

    December 20, 2022

    fluent support wordpress helpdesk year in review 2022

    Fluent Support’s 2022: A Year of Growth and Development

    On the journey to becoming the best WordPress helpdesk plugin, how well

    December 19, 2022

    customer support ticket explanation

    What even is a Customer Support Ticket?

    Everything you need to know about customer support ticket and ticketing systems

    December 16, 2022

    customer advocacy definitions strategies importance examples

    Customer Advocacy: Meaning, Examples, Strategies, Framework

    Here, we’ll be exploring customer advocacy and why & how businesses must

    December 15, 2022

    awesome support alternatives as a helpdesk plugin

    7 Best Awesome Support Alternatives to Choose as a Helpdesk Plugin

    Here, we will show you some of the most popular Awesome Support

    December 12, 2022

    deadly sins of customer service

    Deadly Sins of Customer Support Small Businesses Should Avoid

    Customer support can serve small businesses well when it’s not part of

    December 9, 2022

    hybrid-it-support

    What is Hybrid IT Support? Will it be a Good Option for Your Business?

    Following the COVID-19 outbreak, the state of the global economy and health

    December 8, 2022

    Difference-between-customer-service-and-sales

    Difference between Sales and Customer Service

    The difference between Customer service and Sales is a source of debate

    December 6, 2022

    The_biggest_challenges_facing_support_teams_in_2023_and_how_to_solve

    12 Major Customer Service Challenges

    Customer service is evolving and so are the challenges. Every team needs

    December 2, 2022

    improve the customer experience on your website

    8 Simple Steps to Improve the Customer Experience (CX) on Your Website

    In this blog, we’ll walk you through the 8 simple steps that

    November 30, 2022

    B2B customer experience

    6 B2B companies with the Best Customer Experience

    Here are the top 6 companies that redefined customer experience in B2B

    November 28, 2022

    outsourced technical support vs in-house technical support

    Outsourced Technical Support VS In-House Technical Support

    Here, we will closely examine whether it’s truly better to keep an

    November 18, 2022

    Fluent Support's 1st Year Anniversary

    Celebrating the 1st year of Fluent Support

    A year spent with Fluent Support, the fast and robust answer to

    November 17, 2022

    sla or service level agreement with examples

    What is a Service Level Agreement? SLA Benefits with Components & Metrics Examples

    Here, we will be explaining Service Level Agreement, its benefits, types, best

    November 5, 2022

    best communication apps for customer service

    Top Communication Apps for Stellar Customer Support

    Popular communication apps are changing customer support drastically. Learn which messaging apps

    November 3, 2022

    Thank_You_For_Your_Patience__When_to_Use__11_Alternative_Phrases

    Thank You For Your Patience + 10 Alternatives

    When to Use Thank You For Your Patience is a raging question

    November 1, 2022

    zappos core values - the story of zappos

    Zappos Core Values Focusing Customer Support: A Billion Dollar Story

    Here, you’ll learn about Zappos’ core values for customer support and how

    October 31, 2022

    Knowledge-Base-Examples-That-Get-It-Right

    7 Brands with the best Knowledge Base

    Learn how to build the perfect knowledge base from 7 industry leaders

    October 25, 2022

    excellent customer service line

    14 Examples of Customer Service Phrases You Should Use (& Avoid)

    Positive customer service lines can change a bad conversation into good one.

    October 21, 2022

    What-is-the-CRM-process--5-key-steps

    Steps in the CRM Process

    Customer relations management or CRM is a complex process involving multiple steps.

    October 17, 2022

    Support Tricks to Treat your Customers this Holiday Season

    Support Tricks to Treat Your Customers this Holiday Season

    The spooky season sales rush can get to any support team. Overcome

    October 6, 2022