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Improve customer support efficiency and boost agent productivity effortlessly
Make tickets break up with stress — Flat 20% Discount on Fluent Support.
Make tickets break up with stress — Flat 20% Discount on Fluent Support.
Difference between Sales and Customer Service
The difference between Customer service and Sales is a source of debate
December 6, 2022
12 Major Customer Service Challenges
Customer service is evolving and so are the challenges. Every team needs
December 2, 2022
8 Simple Steps to Improve the Customer Experience (CX) on Your Website
In this blog, we’ll walk you through the 8 simple steps that
November 30, 2022
8 Customer Service Objectives Small Business Should Follow
Need help determining your business customer service objectives? Or don’t know how
November 29, 2022
6 B2B companies with the Best Customer Experience
Here are the top 6 companies that redefined customer experience in B2B
November 28, 2022
Fluent Support 1.6.7: JS Help Desk & Help Scout Migration, Dynamic Dashboard & More Bug Fixes!
Looking for an alternative for Help Scout & JS Helpdesk? Checkout Fluent
November 24, 2022
IaaS vs PaaS vs SaaS: Differences, Pros, Cons, Examples, Uses Cases
In this blog, we’ll clarify to you IaaS vs PaaS vs SaaS,
November 23, 2022
How to Make Product Improvement + Examples
Check out the complete guide to Product improvement. Crucial for any business
November 20, 2022
Outsourced Technical Support VS In-House Technical Support
Here, we will closely examine whether it’s truly better to keep an
November 18, 2022
Celebrating the 1st year of Fluent Support
A year spent with Fluent Support, the fast and robust answer to
November 17, 2022
A Marketers Guide to BFCM in 2025
BFCM is a big opportunity to break into your business and revving
November 11, 2022
What is a Service Level Agreement? SLA Benefits with Components & Metrics Examples
Here, we will be explaining Service Level Agreement, its benefits, types, best
November 5, 2022
Top Communication Apps for Stellar Customer Support
Popular communication apps are changing customer support drastically. Learn which messaging apps
November 3, 2022
Thank You For Your Patience + 10 Alternatives
When to Use Thank You For Your Patience is a raging question
November 1, 2022
Zappos Core Values Focusing Customer Support: A Billion Dollar Story
Here, you’ll learn about Zappos’ core values for customer support and how
October 31, 2022
Fluent Support vs. Support Candy: Comparing WordPress Help Desks
In this article, we compare Support Candy with Fluent Support to see
October 28, 2022
7 Brands with the best Knowledge Base
Learn how to build the perfect knowledge base from 7 industry leaders
October 25, 2022
Fluent Support VS Awesome Support: Which One is The Best Helpdesk for WordPress?
Having second thoughts about deciding which WordPress helpdesk to use? Read full
October 23, 2022
14 Examples of Customer Service Phrases You Should Use (& Avoid)
Positive customer service lines can change a bad conversation into good one.
October 21, 2022
Fluent Support 1.6.6: Ticket Importer, Activity Filters, Hourly Reports, New Trigger & more
The new 1.6.6. update will transform the way you use Fluent Support
October 19, 2022
Steps in the CRM Process
Customer relations management or CRM is a complex process involving multiple steps.
October 17, 2022