Getting Started 3 How to Install & Activate Fluent Support How to Install & Activate Fluent Support PRO Deactivate Or Delete the Fluent Support
Business Management 14 Create Business Inbox Initially Adding Multiple Business Inboxes Creating Products to Categorize Tickets Setup Customer Support Portal With Global Settings Adding Support Staff/Agents View & Manage Ticket Entries File Attachment Regulations Permission Management for Agents Adding a Custom Ticket Submission Form Ticket Form Customization
Productivity 19 Ticket Tags (Custom Tags) Saved (Templated) Replies Filtering, Sorting & Searching Tickets Agent Specific Tickets (My Tickets) Internal Notes Bulk Action in Tickets Creating A Ticket On Behalf Of The Customer Custom Fields Outgoing Webhook Merge Tickets
Ticket Importer 4 Ticket Importer HelpScout Ticket Migrator Freshdesk (Freshworks) Ticket Migrator Zendesk Ticket Migrator
Email Management 5 Managing Email Notifications Auto-forward From Google Workspace (G Suite) to FluentSupport Email Piping For Email-Based Support Tickets Forward From Microsoft 365 Outlook Web Access (OWA) Change Amazon Lambda Cloud Processing Service for Email Piping
Ticket Management using Third Parties 4 Managing Tickets Using Slack Managing Tickets using Telegram Managing Tickets Using Discord Managing Tickets using WhatsApp
Integrations 21 FluentCRM Integration Easy Digital Downloads (EDD) Integration LifterLMS Integration LearnDash Integration WooCommerce Integration TutorLMS Integration BuddyBoss Integration WishList Member Integration Restrict Content Pro Integration Paid Membership Pro Integration
AI-Powered Assistance 2 OpenAI Integration With Fluent Support Features Of OpenAI Integration In Fluent Support