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OpenAI Integration With Fluent Support

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Fluent Support integrates OpenAI, making it easier for users to generate ticket responses, enhance their own writings, and summarize an entire conversation with users including their satisfaction status level, effortlessly with simple commands and AI-generated prompts. This article will guide you through integrating OpenAI with Fluent Support.

Integrate OpenAI with Fluent Support #

To learn how to integrate OpenAI with Fluent Support, follow the steps with the screenshots below —

Before starting the process, ensure you install and activate the Fluent Support Plugin’s latest versions (both Free and Pro) on your WordPress site. To learn how to install & activate Fluent Support, click here, and for Fluent Support Pro, click here.

Enable OpenAI Integrations #

To learn how to enable the OpenAI integration, follow the steps with screenshots below —

First, go to Global Settings from your Fluent Support Dashboard, and click the OpenAI Integration from the left sidebar.

Now provide the API Keys of your OpenAI under the Access Code field, and click the Verify OpenAI button to integrate the OpenAI with Fluent Support.

OpenAI Integration option from the left sidebar under Global Settings

Get the OpenAI API keys #

To learn where you can get the OpenAI API keys, follow the steps with screenshots below —

Click this Get OpenAI API Key link, login to your OpenAI account, and press the Continue button.

Login-to-OpenAI
Enter-email-address-passwrd-Continue-

Then, go to API keys from Dashboard, click on + Create new secret key, and a popup will appear.

create-new-secret-key

Now, fill in all the fields with the necessary information and click the Create secret key button.

create-new-secret-key-popup

Finally, you will get the OpenAI API key, click the Copy button and you will get the API key. The process will be done.

copy-API-key

Now, go back to OpenAI Integration, paste the API key you copied under the Access code, click the Verify OpenAI button and your OpenAI will be integrated.

To learn how you can use this integrated OpenAI inside a specific Ticket of Fluent Support, read this Documentation.

OpenAI API Key is connected

This way you can integrate the OpenAI with Fluent Support!
If you have any further questions, concerns, or suggestions, please do not hesitate to contact our @support team. Thank you.

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