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Zendesk Ticket Migrator

Zendesk is a SaaS platform for complete customer service solutions. Zendesk users can easily transfer their tickets to Fluent Support through an API. This article will guide you through the process.

Import Tickets From Zendesk Into Fluent Support #

To learn how to import tickets from Zendesk into Fluent Support, follow the steps with screenshots below —

From the Fluent Support Dashboard, go to Settings or Global Settings, select the Ticket Importer, find Zendesk for ticket migration, and click Import Tickets.

Ticket migration from Zendesk

A popup page will appear asking for your Zendesk Domain, Email Address, and API Key.

Zendesk Domain, Email Address, and API Key

To get the Zendesk Domain and API Key, go to your Zendesk account. Press the Settings Icon from the left sidebar and click the Go to Admin Center.

Zendesk Settings Icon

From the Apps and Integration in the left sidebar, select the Zendesk API, agree with the Zendesk Terms & Conditions, and click the Get Started button to begin.

Get started to get the Zendesk API

On the Zendesk API page, you need to enable Tocken Acess by clicking the toggle.
Then, press the Add API token button and an API will appear. Simply, copy the API and click on the Save button.

Add API token

Also, copy Zendesk’s Domain URL from the URL section.

Zendesk’s Domain URL

Return to the Zendesk popup page from the Fluent Support Dashboard.

Paste the Domain URL, Email (which you used to open your Zendesk account), and API Key (copied from your Zendesk account), into the desired fields. Finally, click on the Import Tickets button.

Finally Import Tickets 

Congratulations, you are now ready to proceed! The importation of tickets will begin, and a notification will be sent once all your tickets have been successfully imported.

Here, you can see all the Tickets are Imported and the migration date & time are displayed as well.

Preview of Imported Tickets from Zendesk

This is how you can migrate your all tickets from Zendesk to Fluent Support!
If you have any further questions, concerns, or suggestions, please do not hesitate to contact our @support team. Thank you.

Updated on May 29, 2025

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  • Features
    • All Features

      • Ticketing
      • Setting Up & Migration
      • Business
      • Agents
      • Power Usage

      MAKE YOUR SUPPORT BETTER

      AI-Powered

      Fluent Support + OpenAI = Faster replies, polished tone, better conversations

      Automation

      Automate support tasks with triggers, conditions, and predefined actions.

      Migration

      Migrate your helpdesk data to Fluent Support quickly, safely, and with total ease.

      Power user

      • Rest API
      • Incoming Webhook
      • Outgoing Webhook
      • Classes
      • Devs Documentation
      • Reports & Analytics

      WPManageNinja Contact Us Create a Support Ticket Join Our Community
  • Integrations
    • All Integrations

      Explore Integrations

      Unlock Fluent Support’s full potential with LMS, CRM, eCommerce integrations, and more.

      Fluent Suite Integration

      Fastest Form Builder Plugin for WordPress

      Email Marketing Automation Plugin

      Fastest WordPress Community Plugin

      WordPress Project Management Plugin

      WordPress payment and donation plugin

      Email Delivery Plugin for WordPress

      A New Era of eCommerce with WordPress (Coming Soon)

      COMMUNICATION APPS

      WhatsApp

      Telegram

      Slack

      Discord

      Third-party Automation

      n8n

      ZohoFlow

      SureTriggers

      See All


      WPManageNinja Contact Us Create a Support Ticket Join Our Community
  • Pricing
  • Resources
    • Learn & Progress

      All Blogs

      What's New

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      get inspired

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      Build Support Team

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      Top IT Helpdesk

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      Comic: Flashback

      Illustrated throwbacks showing Fluent Support’s journey and stories.

      Statistics

      Latest reports & statistics of the customer service industry.

      Free vs Pro

      A breakdown of features and differences between our free and pro plans.

      xcloud-logo

      Success Stories

      Customers who turned challenges into wins with Fluent Support

      Documentation

      Instructions to help you set up, customize, and get the most out of Fluent Support.


      WPManageNinja Contact Us Create a Support Ticket Join Our Community
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