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Features
- All Features
  Explore the full Fluent Support features list
  
  Ticketing
  
  Setting Up & Migration
  
  Business
  
  Agents
  
  Power Usage
  
  1
  
  AI-Powered
  
  Fluent Support + OpenAI = Faster replies, polished tone, better conversations
  
  2
  
  Automation
  
  Automate support tasks with triggers, conditions, and predefined actions.
  
  3
  
  Migration
  
  Migrate your helpdesk data to Fluent Support quickly, safely, and with total ease.
  
  Power user
  
  Rest API
  
  Incoming Webhook
  
  Outgoing Webhook
  
  Classes
  
  Devs Documentation
  
  Reports & Analytics
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  Contact Us
  
  Support
  
  Current Deal
Integrations
- All Integrations
  
  Unlock Fluent Support’s full potential with LMS, CRM, eCommerce integrations, and more.
  
  Fluent Suite Integration
  
  The Fastest WordPress Form Builder
  
  Marketing Automation For WordPress
  
  Fastest WordPress Community Plugin
  
  WordPress payment and donation plugin
  
  Simplest WordPress Project Management Plugin
  
  Smart, Secure & Free Email Delivery for WordPress
  
  A New Era of eCommerce with WordPress (Coming Soon)
  
  COMMUNICATION APPS
  
  WhatsApp
  
  Telegram
  
  Slack
  
  Discord
  
  Advanced Automation
  
  n8n
  
  ZohoFlow
  
  SureTriggers
  
  WPManageNinja
  
  Contact Us
  
  Support
  
  Current Deal
Pricing
Resources
- Learn & Progress
  
  Blogs
  Find helpful tips in Fluent Support’s comprehensive blog posts.
  What's New
  Women in Support
  
  Build Support Team
  
  Top IT Helpdesk
  
  Comic: Flashback
  
  Change log
  
  get inspired
  
  Customer Support
  Learn support tips and tools to boost satisfaction and build long-term customer relationships.
  
  Comparison
  Make smart choices with guides. Compare WordPress plugins, themes, tools, and more side by side.
  
  Small Business
  Learn to shape your business for success with budget-friendly tools, tips, and growth hacks.
  
  E-commerce
  Get eCommerce insights to optimize your store, boost sales, and improve user experience.
  
  CRM
  Use CRM insights to connect with customers through personalization, data, and smart tools.
  
  Statistics
  Discover support statistics that help enhance your customer service and decision-making.
  
  Documentation
  
  Find step-by-step documentation to set up, customize, and get the most out of Fluent Support.
  
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Better support, fewer sighs. Grab a flat 20% discount on Fluent Support

Documentation

Let’s Find what You are Looking for!

Getting Started

3

How to Install & Activate Fluent Support
How to Install & Activate Fluent Support PRO
Deactivate Or Delete the Fluent Support

Business Management

14

Create Business Inbox Initially
Adding Multiple Business Inboxes
Creating Products to Categorize Tickets
Setup Customer Support Portal With Global Settings
Adding Support Staff/Agents
View & Manage Ticket Entries
File Attachment Regulations
Permission Management for Agents
Adding a Custom Ticket Submission Form
Ticket Form Customization
File Upload Integrations
Web-Based Settings In Business Inbox
Web and Email-Based Settings In Business Inbox
Customer Support Portal Dashboard

Productivity

22

Ticket Tags (Custom Tags)
Saved (Templated) Replies
Filtering, Sorting & Searching Tickets
Agent Specific Tickets (My Tickets)
Internal Notes
Bulk Action in Tickets
Creating A Ticket On Behalf Of The Customer
Custom Fields
Outgoing Webhook
Merge Tickets
Bookmark Tickets
Shortcodes
Split Reply in New Tickets
Frontend Agent Portal
Automatic Ticket Closing
Close Ticket Silently
Advanced Filter Fluent Support
Add More Attachments Type
Add and Customize Customer Portal using Gutenberg Block
Advanced Filter Save Search Feature
Agent Time Tracking
Navigate With the Keyboard Shortcut

Activities & Reports

4

Dashboard Overview
Reports and Stats
Overall Activities
Dynamic Dashboard

Ticket Importer

4

Ticket Importer
HelpScout Ticket Migrator
Freshdesk (Freshworks) Ticket Migrator
Zendesk Ticket Migrator

Email Management

5

Managing Email Notifications
Auto-forward From Google Workspace (G Suite) to FluentSupport
Email Piping For Email-Based Support Tickets
Forward From Microsoft 365 Outlook Web Access (OWA)
Change Amazon Lambda Cloud Processing Service for Email Piping

Workflow/Automation

3

Workflows & Automations
Manual Workflow
Automatic Workflow

Ticket Management using Third Parties

4

Managing Tickets Using Slack
Managing Tickets using Telegram
Managing Tickets Using Discord
Managing Tickets Using WhatsApp

Integrations

22

FluentCRM Integration
Easy Digital Downloads (EDD) Integration
LifterLMS Integration
LearnDash Integration
WooCommerce Integration
TutorLMS Integration
BuddyBoss Integration
WishList Member Integration
Restrict Content Pro Integration
Paid Membership Pro Integration
Fluent Forms Integration
Incoming Webhook
BetterDocs Integration
LearnPress Integration
Google reCAPTCHA Integration
Google Drive Integration
Dropbox Integration
MemberPress Integration
FluentBoards Integrations
Integration Statuses
SureTriggers Integration
FluentCommunity Integration

AI-Powered Assistance

2

OpenAI Integration With Fluent Support
Features Of OpenAI Integration In Fluent Support

Change Log

1

Change Log

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Getting Started

Unlock seamless customer support with Fluent Support! Follow our easy Getting Started guide to elevate your user experience effortlessly.

How to Install & Activate Fluent Support
How to Install & Activate Fluent Support PRO
Deactivate Or Delete the Fluent Support

Fluent Support smoothly integrates with popular e-commerce, membership, CRM, and LMS apps.

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