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      All Features

      Explore the full Fluent Support features list

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      AI-Powered

      Fluent Support + OpenAI = Faster replies, polished tone, better conversations

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      Automate support tasks with triggers, conditions, and predefined actions.

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      Migrate your helpdesk data to Fluent Support quickly, safely, and with total ease.

      Power user

      • Rest API
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    • All Integrations

      Unlock Fluent Support’s full potential with LMS, CRM, eCommerce integrations, and more.

      Fluent Suite Integration

      Fluent Forms The Fastest WordPress Form Builder

      The Fastest WordPress Form Builder

      FluentCRM Marketing Automation For WordPress

      Marketing Automation For WordPress

      FluentCommunity Fastest WordPress Community Plugin

      Fastest WordPress Community Plugin

      Paymattic WordPress Payments and Donations Made Simple

      WordPress payment and donation plugin

      FluentBoards Simplest WordPress Project Management Plugin

      Simplest WordPress Project Management Plugin

      FluentSMTP The Smartest WordPress SMTP Plugin

      Smart, Secure & Free Email Delivery for WordPress

      FluentCart A New Era of eCommerce with WordPress

      A New Era of eCommerce with WordPress (Coming Soon)

      COMMUNICATION APPS

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      Change log

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      Women in Support

      Stories and insights of women shaping the support industry.

      Build Support Team

      Tips and strategies to hire, train, and scale your support team.

      Top IT Helpdesk

      Learn to shape your business for success with budget-friendly tools, tips, and growth hacks.

      Comic: Flashback

      Illustrated throwbacks showing Fluent Support’s journey and stories.

      Statistics

      Latest reports & statistics of the customer service industry.

      Free vs Pro

      A breakdown of features and differences between our free and pro plans.

      Customer’s Story

      Customers who turned challenges into wins with Fluent Support

      Documentation

      Instructions to help you set up, customize, and get the most out of Fluent Support.


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Better support, fewer sighs. Grab a flat 20% discount on Fluent Support

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Documentation

Let’s Find what You are Looking for!
Fluent Support
Getting Started
3
  • How to Install & Activate Fluent Support
  • How to Install & Activate Fluent Support PRO
  • Deactivate Or Delete the Fluent Support
Fluent Support
Business Management
14
  • Create Business Inbox Initially
  • Adding Multiple Business Inboxes
  • Creating Products to Categorize Tickets
  • Setup Customer Support Portal With Global Settings
  • Adding Support Staff/Agents
  • View & Manage Ticket Entries
  • File Attachment Regulations
  • Permission Management for Agents
  • Adding a Custom Ticket Submission Form
  • Ticket Form Customization
  • File Upload Integrations
  • Web-Based Settings In Business Inbox
  • Web and Email-Based Settings In Business Inbox
  • Customer Support Portal Dashboard
Fluent Support
Productivity
22
  • Ticket Tags (Custom Tags)
  • Saved (Templated) Replies
  • Filtering, Sorting & Searching Tickets
  • Agent Specific Tickets (My Tickets)
  • Internal Notes
  • Bulk Action in Tickets
  • Creating A Ticket On Behalf Of The Customer
  • Custom Fields
  • Outgoing Webhook
  • Merge Tickets
  • Bookmark Tickets
  • Shortcodes
  • Split Reply in New Tickets
  • Frontend Agent Portal
  • Automatic Ticket Closing
  • Close Ticket Silently
  • Advanced Filter Fluent Support
  • Add More Attachments Type
  • Add and Customize Customer Portal using Gutenberg Block
  • Advanced Filter Save Search Feature
  • Agent Time Tracking
  • Navigate With the Keyboard Shortcut 
Fluent Support
Activities & Reports
4
  • Dashboard Overview
  • Reports and Stats
  • Overall Activities
  • Dynamic Dashboard
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Ticket Importer
4
  • Ticket Importer
  • HelpScout Ticket Migrator
  • Freshdesk (Freshworks) Ticket Migrator
  • Zendesk Ticket Migrator
Fluent Support
Email Management
5
  • Managing Email Notifications
  • Auto-forward From Google Workspace (G Suite) to FluentSupport
  • Email Piping For Email-Based Support Tickets
  • Forward From Microsoft 365 Outlook Web Access (OWA)
  • Change Amazon Lambda Cloud Processing Service for Email Piping
Fluent Support
Workflow/Automation
3
  • Workflows & Automations
  • Manual Workflow
  • Automatic Workflow
Fluent Support
Ticket Management using Third Parties
4
  • Managing Tickets Using Slack
  • Managing Tickets using Telegram
  • Managing Tickets Using Discord
  • Managing Tickets Using WhatsApp
Fluent Support
Integrations
22
  • FluentCRM Integration
  • Easy Digital Downloads (EDD) Integration
  • LifterLMS Integration
  • LearnDash Integration
  • WooCommerce Integration
  • TutorLMS Integration
  • BuddyBoss Integration
  • WishList Member Integration
  • Restrict Content Pro Integration
  • Paid Membership Pro Integration
  • Fluent Forms Integration
  • Incoming Webhook
  • BetterDocs Integration
  • LearnPress Integration
  • Google reCAPTCHA Integration
  • Google Drive Integration
  • Dropbox Integration
  • MemberPress Integration
  • FluentBoards Integrations
  • Integration Statuses
  • SureTriggers Integration  
  • FluentCommunity Integration
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AI-Powered Assistance
2
  • OpenAI Integration With Fluent Support
  • Features Of OpenAI Integration In Fluent Support
Fluent Support
Change Log
1
  • Change Log
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Productivity

Maximize productivity with Fluent Support. Dive into our documentation to discover tools and tips for efficient workflow management and success.

  • Ticket Tags (Custom Tags)
  • Saved (Templated) Replies
  • Filtering, Sorting & Searching Tickets
  • Agent Specific Tickets (My Tickets)
  • Internal Notes
  • Bulk Action in Tickets
  • Creating A Ticket On Behalf Of The Customer
  • Custom Fields
  • Outgoing Webhook
  • Merge Tickets
  • Bookmark Tickets
  • Shortcodes
  • Split Reply in New Tickets
  • Frontend Agent Portal
  • Automatic Ticket Closing
  • Close Ticket Silently
  • Advanced Filter Fluent Support
  • Add More Attachments Type
  • Add and Customize Customer Portal using Gutenberg Block
  • Advanced Filter Save Search Feature
  • Agent Time Tracking
  • Navigate With the Keyboard Shortcut 
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Fluent Support smoothly integrates with popular e-commerce, membership, CRM, and LMS apps.

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Integration

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