Documentation
Let’s Find what You are Looking for!
Productivity
Maximize productivity with Fluent Support. Dive into our documentation to discover tools and tips for efficient workflow management and success.
- Ticket Tags (Custom Tags)
- Saved (Templated) Replies
- Filtering, Sorting & Searching Tickets
- Agent Specific Tickets (My Tickets)
- Internal Notes
- Bulk Action in Tickets
- Creating A Ticket On Behalf Of The Customer
- Custom Fields
- Outgoing Webhook
- Merge Tickets
- Bookmark Tickets
- Shortcodes
- Split Reply in New Tickets
- Frontend Agent Portal
- Automatic Ticket Closing
- Close Ticket Silently
- Advanced Filter Fluent Support
- Add More Attachments Type
- Customize Your Customer Portal with Gutenberg Block
- Advanced Filter Save Search Feature
- Agent Time Tracking
- Navigate With the Keyboard Shortcut